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Salesforce (CRM) Q2 FY27 earnings results (second quarter fiscal 2027)
10-Q filed Aug 27, 2026
Salesforce (CRM) reported revenue of $11.3B for the second quarter fiscal 2027 (Q2 FY27), +11% from a year earlier and +2% from the quarter before. Operating margin was 20.5%, net earnings $3.5B (31.1% of revenue).
Salesforce, Q2 FY27: revenue $11.3B (+11% year over year), operating margin 20.5%, net earnings $3.5B, operating cash flow $1.3B. The chart follows the revenue to costs, profit and cash.
| Q2 FY27 | Amount | Q/Q | Y/Y |
|---|---|---|---|
| Revenue | $11.3B | +2% | +11% |
| Gross profit | $8.7B | +2% | +9% |
| Operating profit | $2.3B | -0.7% | 0% |
| Net earnings | $3.5B | +67% | +87% |
| Operating cash flow | $1.3B | -81% | +71% |
| Free cash flow | $1.1B | -83% | +81% |
What changed
Revenue was $11.3B in Q2 FY27, up 11% year over year and up 2% from the previous quarter. Agentforce Apps was the largest line at 63% of revenue. Data 360, Headless Platform, and Other added $0.61B year over year (up 20%), 55% of the total change. Professional services and other declined 4%.
Gross margin was 76.7%, down 1.4 points from Q2 FY26. Operating profit was $2.3B, a 20.5% margin (down 2.2 points year over year). Operating profit fell $1.0M even though revenue rose $1.1B versus Q2 FY26, so costs grew faster than sales. Operating expenses grew 12% against revenue growth of 11%. The fastest-growing cost line was Research & development (+14%). Net earnings were $3.5B, up 87% year over year. The effective tax rate was 22.5%. Non-operating items added $2.2B, 49% of pre-tax earnings, so the bottom line overstates operating performance.
Operating cash flow was $1.3B (up 71% year over year), 36% of net earnings. Non-cash charges added back $1.0B of depreciation and amortization and $0.91B of share-based compensation. Working capital and other items used $4.1B. Capital expenditures of $0.17B left free cash flow of $1.1B.
Questions
What was Salesforce's revenue in the second quarter fiscal 2027?
Salesforce (CRM) reported revenue of $11.3B for the second quarter fiscal 2027 (Q2 FY27), +11% from a year earlier and +2% from the quarter before.
Was Salesforce profitable in the second quarter fiscal 2027?
Operating profit was $2.3B (20.5% of revenue) and net earnings $3.5B.
Source: Salesforce 10-Q on SEC EDGAR.