Filing Flows › Sprinklr (CXM) › Q2 FY27
Sprinklr (CXM) Q2 FY27 earnings results (second quarter fiscal 2027)
10-Q filed Sep 3, 2026
Sprinklr (CXM) reported revenue of $214M for the second quarter fiscal 2027 (Q2 FY27), +0.8% from a year earlier and -3% from the quarter before. Operating margin was 4.7%, net earnings $7.1M (3.3% of revenue).
Sprinklr, Q2 FY27: revenue $214M (+0.8% year over year), operating margin 4.7%, net earnings $7.1M, operating cash flow $18.2M. The chart follows the revenue to costs, profit and cash.
| Q2 FY27 | Amount | Q/Q | Y/Y |
|---|---|---|---|
| Revenue | $214M | -3% | +0.8% |
| Gross profit | $139M | -3% | -4% |
| Operating profit | $10.0M | -6% | -39% |
| Net earnings | $7.1M | +70% | -44% |
| Operating cash flow | $18.2M | -74% | -48% |
| Free cash flow | $13.1M | — | -56% |
What changed
Revenue was $213.7M in Q2 FY27, up 1% year over year and down 3% from the previous quarter. Subscription was the largest line at 91% of revenue. Subscription added $6.4M year over year (up 3%), 374% of the total change. Professional services declined 20%.
Gross margin was 65.1%, down 3.1 points from Q2 FY26. Operating profit was $10.0M, a 4.7% margin (down 3.0 points year over year). Operating profit fell $6.3M even though revenue rose $1.7M versus Q2 FY26, so costs grew faster than sales. Operating expenses grew 1% against revenue growth of 1%. Net earnings were $7.1M, down 44% year over year. The effective tax rate was 44.2%. Non-operating items added $2.8M, 22% of pre-tax earnings, so the bottom line overstates operating performance.
Operating cash flow was $18.2M (down 48% year over year), 255% of net earnings. Non-cash charges added back $4.9M of depreciation and amortization and $20.4M of share-based compensation. Working capital and other items used $14.2M. After capitalized internal-use software ($4.7M) and purchase of property and equipment ($373K), free cash flow as the company reports it was $13.1M.
Questions
What was Sprinklr's revenue in the second quarter fiscal 2027?
Sprinklr (CXM) reported revenue of $214M for the second quarter fiscal 2027 (Q2 FY27), +0.8% from a year earlier and -3% from the quarter before.
Was Sprinklr profitable in the second quarter fiscal 2027?
Operating profit was $10.0M (4.7% of revenue) and net earnings $7.1M.
Source: Sprinklr 10-Q on SEC EDGAR.