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Sprinklr (CXM) earnings and revenue breakdown

Latest: Q2 FY27 · 10-Q filed Sep 3, 2026 · Sprinklr (CXM) Q2 FY27 earnings results →

Q2 FY27 Revenue up 1% year over year to $214M · 3¢ of every $1 of revenue kept as net profit · operating margin 4.7%

Sprinklr made $214M in Q2 FY27 (+0.8% Y/Y): Subscription $195M, Professional services $18.9M. Operating margin 4.7%, net earnings $7.1M. See where every dollar goes — costs, profit and cash — as a Sankey from the 10-Q filed Sep 3, 2026.

Revenue$214M
Year over year+0.8%
Operating margin4.7%
Net earnings$7.1M
Operating cash flow$18.2M

Drawing the Sankey…

Open the interactive Sankey → click any line for what the company wrote about it, compare Y/Y and Q/Q, export as PNG or PDF

What changed this quarter

Revenue was $213.7M in Q2 FY27, up 1% year over year and down 3% from the previous quarter. Subscription was the largest line at 91% of revenue. Subscription added $6.4M year over year (up 3%), 374% of the total change. Professional services declined 20%.

Gross margin was 65.1%, down 3.1 points from Q2 FY26. Operating profit was $10.0M, a 4.7% margin (down 3.0 points year over year). Operating profit fell $6.3M even though revenue rose $1.7M versus Q2 FY26, so costs grew faster than sales. Operating expenses grew 1% against revenue growth of 1%. Net earnings were $7.1M, down 44% year over year. The effective tax rate was 44.2%. Non-operating items added $2.8M, 22% of pre-tax earnings, so the bottom line overstates operating performance.

Operating cash flow was $18.2M (down 48% year over year), 255% of net earnings. Non-cash charges added back $4.9M of depreciation and amortization and $20.4M of share-based compensation. Working capital and other items used $14.2M. After capitalized internal-use software ($4.7M) and purchase of property and equipment ($373K), free cash flow as the company reports it was $13.1M.

Quarterly history

Sprinklr revenue by quarterSprinklr revenue by quarter$203MQ4 FY25$206MQ1 FY26$212MQ2 FY26$219MQ3 FY26$221MQ4 FY26$219MQ1 FY27$214MQ2 FY27
Sprinklr net earnings by quarterSprinklr net earnings by quarter$98.7MQ4 FY25−$1.6MQ1 FY26$12.6MQ2 FY26$2.9MQ3 FY26$9.0MQ4 FY26$4.2MQ1 FY27$7.1MQ2 FY27
QuarterFormFiledRevenueY/YOp. marginNet earningsOp. cash flow
Q2 FY2710-QSep 3, 2026$214M+0.8%4.7%$7.1M$18.2M
Q1 FY2710-QJun 4, 2026$219M+7%4.8%$4.2M$70.4M
Q4 FY2610-KMar 19, 2026$221M+9%6.4%$9.0M$20.7M
Q3 FY2610-QDec 4, 2025$219M+9%5.3%$2.9M$20.0M
Q2 FY2610-QSep 4, 2025$212M+8%7.7%$12.6M$34.8M
Q1 FY2610-QJun 5, 2025$206M+5%-0.9%−$1.6M$83.8M
Q4 FY2510-KMar 21, 2025$203M+4%5.2%$98.7M$5.4M

Charts

Sprinklr: revenue growth, year over year and quarter over quarterSprinklr: revenue growth, year over year and quarter over quarterY/YQ/Q+4%Q4 FY25+5%+1%Q1 FY26+8%+3%Q2 FY26+9%+3%Q3 FY26+9%+1%Q4 FY26+7%-1%Q1 FY27+1%-3%Q2 FY27
Latest (Q2 FY27): Y/Y +1%, Q/Q -3%.
Sprinklr: where the cash came from (+) and went (−), TTM to Q2 FY27Sprinklr: where the cash came from (+) and went (−), TTM to Q2 FY27Buybacks−$137MOperating cash flow$129MOther investing$109MCash drawn (+) / kept (−)−$106MOther financing$4.5MShares issued$3.6MCapital spending−$1.4MExchange rates−$985K
From the cash-flow statement as filed (SEC XBRL). Cash is fungible: the bars do not say which dollar paid for what.
Sprinklr: profit against cash, quarter by quarterSprinklr: profit against cash, quarter by quarterNet incomeOperating cash flow$10.5M$9.2MQ3 FY25$98.7M$5.4MQ4 FY25−$1.6M$83.8MQ1 FY26$12.6M$34.8MQ2 FY26$2.9M$20.0MQ3 FY26$9.0M$20.7MQ4 FY26$4.2M$70.4MQ1 FY27$7.1M$18.2MQ2 FY27
Latest (Q2 FY27): Net income $7.1M, Operating cash flow $18.2M.
Sprinklr: diluted shares by fiscal year (split-adjusted)Sprinklr: diluted shares by fiscal year (split-adjusted)181MFY21195MFY22260MFY23287MFY24275MFY25258MFY26
+42.7% since FY21: more shares outstanding (issuance, stock pay); earlier years scaled for the 2-for-1 split before FY22.
Sprinklr in its industry: growth against margin (192 companies, SIC 7372)Sprinklr in its industry: growth against margin (192 companies, SIC 7372)revenue growth, year over year →↑ operating marginmedian +12%median 0%MSFTORCLCRMADBEXYZINTUNOWSHOPCRWVSNPSPLTRADSKElectronic Arts Inc.TEAMSSNCCDNSRBLXTWLOSNOWTTWOCRWDGENDDOGHUBSVEEVDOCUOKTANETMDBNTNXPTCTYLDBXUDTPAYCMBLYESTCPCTYZETARBRKACIWBSYGWREPATHPCORTDCOCTVFIGKVYOCOURBILLBOXCVLTDUOLSAILGTMMANHLIMEAPPFCCCYOUTTANBLKBSGTLBALRMTENBWKPRGSFRSHAPPNBANDNAVNBRZEQTWONTSKASANVERXRPDSPSCBLFSLYVRNSQLYSFROGMQBBINTANCNOEVCMNABLVIAALKTAVPTSPTPDGDYNXPERAMPLDDDSKILCERTCCSICMRCMKTWHUCKCRNCPDFSWEAVSOUNINSEXZODHIIIVLiveperson IncAIMRDNMYPSUPLDKLTRBLZELAWDRTTFBBAIMAPSCCLDEXFYRDVTSSTIEGANNTWKRCATSNALFDCTSVCOMCHXAEYEZDGEADBTWFCFAISPDUOTIDNPDYNQUBTZSPCROCFATNAWRESMSIINLXBLINMSGMGEGSEGGMYSZCXAIGXAIPARAAITXBKYICYABAPCXSPAIDSNYEXYNIDAIATDSIVDAVPRBSKKYUMEWAIFFAUIDGlobal Arena Holding, Inc.ATHRVIDAQXLLIVGUPYYFNGRSVMBTransparentBusiness, Inc.SWMRAMSTTransit Pro Tech Inc.PXLWDNKCDPLSGYGYCXM (+1%, 5%)
Services-Prepackaged Software; dot size is quarterly revenue; dashed lines are the industry's medians.

Interactive views

The same charts as the app — open one to draw it.

💵Where each $1 goesinteractive

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🌏Named in Asian annual reportsinteractive

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🔄Rotation against the market and its industry (RRG)interactive

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🔍Earnings qualityinteractive

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⚖️Fair value by methodinteractive

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🔭Outlook & guidanceinteractive

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📈Investments: gains and what it boughtinteractive

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🏭Its industry’s money flow (input-output)interactive

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About Sprinklr

Sprinklr provides a Unified Customer Experience Management (“Unified-CXM”) platform that helps organizations manage customer interactions across channels and teams. Our artificial intelligence (“AI”)‑native platform enables customer-facing teams, from Customer Service to Marketing, to collaborate across internal silos, communicate with customers across digital and traditional channels, and leverage AI to deliver better customer experiences at scale. Our mission is to empower companies to deliver next generation, unified journeys that reimagine the customer’s experience.

In its own words, from its 10-K, filed Mar 19, 2026.

Sprinklr against its Services-Prepackaged Software peers

The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: +0.8% against the peers' median +14%. Operating margin: 4.7% against the peers' median 15.2%.

CompanyQuarterRevenueY/YOp. margin
CXM SprinklrQ2 FY27$214M+0.8%4.7%
MSFT MicrosoftQ1 FY27$92.3B+19%49.8%
ORCL OracleQ1 FY27$19.3B+30%34.8%
CRM SalesforceQ2 FY27$11.3B+11%20.5%
ADBE AdobeQ3 FY26$6.8B+13%34.8%
XYZ BlockQ3 2026$6.7B+10%6.4%
INTU IntuitQ4 FY26$4.4B+14%10.9%
NOW ServiceNowQ3 2026$4.1B+20%9.4%
SHOP ShopifyQ3 2026$3.7B+32%15.2%

Source: Sprinklr 10-Q on SEC EDGAR · CIK 1569345 · Services-Prepackaged Software

13F: who owns CXM and who is buying

Largest holders of CXM (13F)Largest holders of CXM (13F)Vanguard Group$129MBlackRock$95.6MH&F Corporate Investors IX$56.0MVanguard Portfolio Management LLC$49.7MState Street$26.4MVanguard Capital Management LLC$23.5MPrivate Management Group$22.4MSolel Partners LP$18.8MMorgan Stanley$15.6MGeode Capital Management, LLC$15.0M
Funds' net buying of CXM by quarter (13F)Funds' net buying of CXM by quarter (13F)−$83.4M2024-09−$48.7M2024-12−$7.4M2025-03$52.2M2025-06−$259K2025-09$56.9M2025-12$62.7M2026-03−$109M2026-06
Value of shares 13F filers added minus the value they sold, each quarter (quarters with most filings in).

More on CXM

History

Every quarter: Q2 FY27 results · Q1 FY27 results · Q4 FY26 results · Q3 FY26 results · Q2 FY26 results · Q1 FY26 results · Q4 FY25 results

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