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ServiceNow (NOW) earnings and revenue breakdown

Latest: Q3 2026 · 10-Q filed Oct 28, 2026 · ServiceNow (NOW) Q3 2026 earnings results →

Q3 2026 Revenue up 20% year over year to $4.1B · 7¢ of every $1 of revenue kept as net profit · operating margin 9.4%

ServiceNow made $4.1B in Q3 2026 (+20% Y/Y): Subscription $4.0B, Professional services and other $118M. Operating margin 9.4%, net earnings $277M. See where every dollar goes — costs, profit and cash — as a Sankey from the 10-Q filed Oct 28, 2026.

Revenue$4.1B
Year over year+20%
Operating margin9.4%
Net earnings$277M
Operating cash flow$839M

Drawing the Sankey…

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ServiceNow Q3 2026 revenue breakdown: Sankey diagram of revenue (Subscription, Professional services and other), costs, profit and cash flow
ServiceNow Q3 2026 revenue breakdown — free to use with credit and a link (terms). Share on X
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What changed this quarter

Revenue was $4.1B in Q3 2026, up 21% year over year and up 3% from the previous quarter. Subscription was the largest line at 97% of revenue. Subscription added $0.69B year over year (up 21%), 99% of the total change.

Gross margin was 70.5%, down 6.8 points from Q3 2025. Operating profit was $0.39B, a 9.4% margin (down 7.4 points year over year). Operating profit fell $0.19B even though revenue rose $0.70B versus Q3 2025, so costs grew faster than sales. Operating expenses grew 22% against revenue growth of 21%. The fastest-growing cost line was Research & development (+27%). Net earnings were $0.28B, down 45% year over year. The effective tax rate was 25.1%.

Operating cash flow was $0.84B (up 3% year over year), 303% of net earnings. Non-cash charges added back $0.39B of depreciation and amortization and $0.63B of share-based compensation. Working capital and other items used $0.46B. Capital expenditures of $0.09B left free cash flow of $0.75B.

Quarterly history

ServiceNow revenue by quarterServiceNow revenue by quarter$3.1BQ1 2025$3.2BQ2 2025$3.4BQ3 2025$3.6BQ4 2025$3.8BQ1 2026$4.0BQ2 2026$4.1BQ3 2026
ServiceNow net earnings by quarterServiceNow net earnings by quarter$460MQ1 2025$385MQ2 2025$502MQ3 2025$401MQ4 2025$469MQ1 2026$298MQ2 2026$277MQ3 2026
QuarterFormFiledRevenueY/YOp. marginNet earningsOp. cash flow
Q3 202610-QOct 28, 2026$4.1B+20%9.4%$277M$839M
Q2 202610-QJul 23, 2026$4.0B+24%4.1%$298M$587M
Q1 202610-QApr 23, 2026$3.8B+22%13.3%$469M$1.7B
Q4 202510-KJan 29, 2026$3.6B+21%12.4%$401M$2.2B
Q3 202510-QOct 30, 2025$3.4B+22%16.8%$502M$813M
Q2 202510-QJul 24, 2025$3.2B+22%11.1%$385M$716M
Q1 202510-QApr 23, 2025$3.1B+19%14.6%$460M$1.7B

Charts

ServiceNow: revenue growth, year over year and quarter over quarterServiceNow: revenue growth, year over year and quarter over quarterY/YQ/Q+19%Q1 2025+22%+4%Q2 2025+22%+6%Q3 2025+21%+5%Q4 2025+22%+6%Q1 2026+24%+6%Q2 2026+20%+3%Q3 2026
Latest (Q3 2026): Y/Y +20%, Q/Q +3%.
ServiceNow: where the cash came from (+) and went (−), TTM to Q3 2026ServiceNow: where the cash came from (+) and went (−), TTM to Q3 2026Acquisitions−$10.0BOther financing$6.0BOperating cash flow$5.3BBuybacks−$2.8BOther investing$2.2BTaxes on employees’ shares−$598MCapital spending−$584MCash drawn (+) / kept (−)$329MShares issued$233MExchange rates−$7.0M
From the cash-flow statement as filed (SEC XBRL). Cash is fungible: the bars do not say which dollar paid for what.
ServiceNow: profit against cash, quarter by quarterServiceNow: profit against cash, quarter by quarterNet incomeOperating cash flow$384M$1.6BQ4 2024$460M$1.7BQ1 2025$385M$716MQ2 2025$502M$813MQ3 2025$401M$2.2BQ4 2025$469M$1.7BQ1 2026$298M$587MQ2 2026$277M$839MQ3 2026
Latest (Q3 2026): Net income $277M, Operating cash flow $839M.
ServiceNow: diluted shares by fiscal year (split-adjusted)ServiceNow: diluted shares by fiscal year (split-adjusted)1.01BFY20201.02BFY20211.02BFY20221.03BFY20231.04BFY20241.05BFY2025
+3.4% since FY2020: more shares outstanding (issuance, stock pay); earlier years scaled for the 5-for-1 split before FY2023.
ServiceNow in its industry: growth against margin (192 companies, SIC 7372)ServiceNow in its industry: growth against margin (192 companies, SIC 7372)revenue growth, year over year →↑ operating marginmedian +12%median 0%MSFTORCLCRMADBEXYZINTUSHOPCRWVSNPSPLTRADSKElectronic Arts Inc.TEAMSSNCCDNSRBLXTWLOSNOWTTWOCRWDGENDDOGHUBSVEEVDOCUOKTANETMDBNTNXPTCTYLDBXUDTPAYCMBLYESTCPCTYZETARBRKACIWBSYGWREPATHPCORTDCOCTVFIGKVYOCOURBILLBOXCVLTDUOLSAILGTMMANHLIMEAPPFCCCYOUTTANBLKBSGTLBALRMTENBWKPRGSFRSHAPPNBANDNAVNBRZEQTWONTSKASANCXMVERXRPDSPSCBLFSLYVRNSQLYSFROGMQBBINTANCNOEVCMNABLVIAALKTAVPTSPTPDGDYNXPERAMPLDDDSKILCERTCCSICMRCMKTWHUCKCRNCPDFSWEAVSOUNINSEXZODHIIIVLiveperson IncAIMRDNMYPSUPLDKLTRBLZELAWDRTTFBBAIMAPSCCLDEXFYRDVTSSTIEGANNTWKRCATSNALFDCTSVCOMCHXAEYEZDGEADBTWFCFAISPDUOTIDNPDYNQUBTZSPCROCFATNAWRESMSIINLXBLINMSGMGEGSEGGMYSZCXAIGXAIPARAAITXBKYICYABAPCXSPAIDSNYEXYNIDAIATDSIVDAVPRBSKKYUMEWAIFFAUIDGlobal Arena Holding, Inc.ATHRVIDAQXLLIVGUPYYFNGRSVMBTransparentBusiness, Inc.SWMRAMSTTransit Pro Tech Inc.PXLWDNKCDPLSGYGYNOW (+20%, 9%)
Services-Prepackaged Software; dot size is quarterly revenue; dashed lines are the industry's medians.

In supply chains and themes

AI revenue: clouds & software money flowAI revenue: clouds & software · AI software & data

Interactive views

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💵Where each $1 goesinteractive

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🌏Named in Asian annual reportsinteractive

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🔄Rotation against the market and its industry (RRG)interactive

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🔍Earnings qualityinteractive

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⚖️Fair value by methodinteractive

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🔭Outlook & guidanceinteractive

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📈Investments: gains and what it boughtinteractive

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🏭Its industry’s money flow (input-output)interactive

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About ServiceNow

ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 100 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at www.servicenow.com.

In its own words, from its 8-K, filed Jul 22, 2026.

ServiceNow against its Services-Prepackaged Software peers

The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: +20% against the peers' median +19%. Operating margin: 9.4% against the peers' median 15.2%.

CompanyQuarterRevenueY/YOp. margin
NOW ServiceNowQ3 2026$4.1B+20%9.4%
MSFT MicrosoftQ1 FY27$92.3B+19%49.8%
ORCL OracleQ1 FY27$19.3B+30%34.8%
CRM SalesforceQ2 FY27$11.3B+11%20.5%
ADBE AdobeQ3 FY26$6.8B+13%34.8%
XYZ BlockQ3 2026$6.7B+10%6.4%
INTU IntuitQ4 FY26$4.4B+14%10.9%
SHOP ShopifyQ3 2026$3.7B+32%15.2%
CRWV CoreWeaveQ2 2026$2.6B+112%-1.9%

Source: ServiceNow 10-Q on SEC EDGAR · CIK 1373715 · Services-Prepackaged Software

13F: who owns NOW and who is buying

Largest holders of NOW (13F)Largest holders of NOW (13F)Vanguard Group$15.6BBlackRock$9.5BVanguard Capital Management LLC$6.7BState Street$4.9BMorgan Stanley$2.6BVanguard Portfolio Management LLC$2.5BGeode Capital Management, LLC$2.4BUBS AM, a distinct business unit …$1.7BPrice T Rowe Associates$1.6BAmundi$1.4B
Funds' net buying of NOW by quarter (13F)Funds' net buying of NOW by quarter (13F)−$1.7B2024-09−$2.6B2024-12−$605M2025-03−$25.4M2025-06−$3.4B2025-09−$187M2025-12−$2.7B2026-03−$2.0B2026-06
Value of shares 13F filers added minus the value they sold, each quarter (quarters with most filings in).

More on NOW

History

Every quarter: Q3 2026 results · Q2 2026 results · Q1 2026 results · Q4 2025 results · Q3 2025 results · Q2 2025 results · Q1 2025 results

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