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ServiceNow (NOW) Q2 2026 earnings results (second quarter 2026)

10-Q filed Jul 23, 2026

ServiceNow (NOW) reported revenue of $4.0B for the second quarter 2026 (Q2 2026), +24% from a year earlier and +6% from the quarter before. Operating margin was 4.1%, net earnings $298M (7.5% of revenue).

Revenue$4.0B
Year over year+24%
Quarter over quarter+6%
Operating margin4.1%
Net earnings$298M

ServiceNow, Q2 2026: revenue $4.0B (+24% year over year), operating margin 4.1%, net earnings $298M, operating cash flow $587M. The chart follows the revenue to costs, profit and cash.

Q2 2026AmountQ/QY/Y
Revenue$4.0B+6%+24%
Gross profit$2.8B-0.4%+13%
Operating profit$162M-68%-55%
Net earnings$298M-36%-23%
Operating cash flow$587M-65%-18%
Free cash flow$473M-69%-10%

What changed

Revenue was $4.0B in Q2 2026, up 24% year over year and up 6% from the previous quarter. Subscription was the largest line at 97% of revenue. Subscription added $0.76B year over year (up 25%), 99% of the total change.

Gross margin was 70.7%, down 6.8 points from Q2 2025. Operating profit was $0.16B, a 4.1% margin (down 7.1 points year over year). Operating profit fell $0.20B even though revenue rose $0.77B versus Q2 2025, so costs grew faster than sales. Operating expenses grew 25% against revenue growth of 24%. The fastest-growing cost line was General & admin (+36%). Net earnings were $0.30B, down 23% year over year. The effective tax rate was 32.0%. Non-operating items added $0.28B, 63% of pre-tax earnings, so the bottom line overstates operating performance.

Operating cash flow was $0.59B (down 18% year over year), 197% of net earnings. Non-cash charges added back $0.41B of depreciation and amortization and $0.65B of share-based compensation. Working capital and other items used $0.77B. Capital expenditures of $0.11B left free cash flow of $0.47B.

Questions

What was ServiceNow's revenue in the second quarter 2026?

ServiceNow (NOW) reported revenue of $4.0B for the second quarter 2026 (Q2 2026), +24% from a year earlier and +6% from the quarter before.

Was ServiceNow profitable in the second quarter 2026?

Operating profit was $162M (4.1% of revenue) and net earnings $298M.

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Source: ServiceNow 10-Q on SEC EDGAR.