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ServiceNow (NOW) Q3 2026 earnings results (third quarter 2026)

10-Q filed Oct 28, 2026

ServiceNow (NOW) reported revenue of $4.1B for the third quarter 2026 (Q3 2026), +21% from a year earlier and +3% from the quarter before. Operating margin was 9.4%, net earnings $277M (6.7% of revenue).

Revenue$4.1B
Year over year+21%
Quarter over quarter+3%
Operating margin9.4%
Net earnings$277M

ServiceNow, Q3 2026: revenue $4.1B (+20% year over year), operating margin 9.4%, net earnings $277M, operating cash flow $839M. The chart follows the revenue to costs, profit and cash.

Q3 2026AmountQ/QY/Y
Revenue$4.1B+3%+21%
Gross profit$2.9B+3%+10%
Operating profit$385M+138%-33%
Net earnings$277M-7%-45%
Operating cash flow$839M+43%+3%
Free cash flow$748M+58%+29%

What changed

Revenue was $4.1B in Q3 2026, up 21% year over year and up 3% from the previous quarter. Subscription was the largest line at 97% of revenue. Subscription added $0.69B year over year (up 21%), 99% of the total change.

Gross margin was 70.5%, down 6.8 points from Q3 2025. Operating profit was $0.39B, a 9.4% margin (down 7.4 points year over year). Operating profit fell $0.19B even though revenue rose $0.70B versus Q3 2025, so costs grew faster than sales. Operating expenses grew 22% against revenue growth of 21%. The fastest-growing cost line was Research & development (+27%). Net earnings were $0.28B, down 45% year over year. The effective tax rate was 25.1%.

Operating cash flow was $0.84B (up 3% year over year), 303% of net earnings. Non-cash charges added back $0.39B of depreciation and amortization and $0.63B of share-based compensation. Working capital and other items used $0.46B. Capital expenditures of $0.09B left free cash flow of $0.75B.

Questions

What was ServiceNow's revenue in the third quarter 2026?

ServiceNow (NOW) reported revenue of $4.1B for the third quarter 2026 (Q3 2026), +21% from a year earlier and +3% from the quarter before.

Was ServiceNow profitable in the third quarter 2026?

Operating profit was $385M (9.4% of revenue) and net earnings $277M.

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Source: ServiceNow 10-Q on SEC EDGAR.