Filing Flows › ServiceNow (NOW) › Q4 2025
ServiceNow (NOW) Q4 2025 earnings results (fourth quarter 2025)
10-K filed Jan 29, 2026
ServiceNow (NOW) reported revenue of $3.6B for the fourth quarter 2025 (Q4 2025), +21% from a year earlier and +5% from the quarter before. Operating margin was 12.4%, net earnings $401M (11.2% of revenue).
ServiceNow, Q4 2025: revenue $3.6B (+21% year over year), operating margin 12.4%, net earnings $401M, operating cash flow $2.2B. The chart follows the revenue to costs, profit and cash.
| Q4 2025 | Amount | Q/Q | Y/Y |
|---|---|---|---|
| Revenue | $3.6B | +5% | +21% |
| Gross profit | $2.7B | +4% | +18% |
| Operating profit | $443M | -23% | +18% |
| Net earnings | $401M | -20% | +4% |
| Operating cash flow | $2.2B | +175% | +37% |
| Free cash flow | $2.0B | +246% | +45% |
What changed
Revenue was $3.6B in Q4 2025, up 21% year over year and up 5% from the previous quarter. License and Service was the largest line at 97% of revenue.
Gross margin was 76.6%, down 2.0 points from a year earlier. Operating profit was $0.44B, a 12.4% margin (down 0.2 points year over year). Of the extra revenue versus a year earlier, 11% reached operating profit, below the 13% margin then. Operating expenses grew 17% against revenue growth of 21%. The fastest-growing cost line was General & admin (+43%). Net earnings were $0.40B, up 4% year over year. The effective tax rate was 25.9%.
Operating cash flow was $2.2B (up 37% year over year), 558% of net earnings. Non-cash charges added back $0.21B of depreciation and amortization and $0.49B of share-based compensation. Working capital and other items added $1.1B. Capital expenditures of $0.24B left free cash flow of $2.0B.
Questions
What was ServiceNow's revenue in the fourth quarter 2025?
ServiceNow (NOW) reported revenue of $3.6B for the fourth quarter 2025 (Q4 2025), +21% from a year earlier and +5% from the quarter before.
Was ServiceNow profitable in the fourth quarter 2025?
Operating profit was $443M (12.4% of revenue) and net earnings $401M.
Source: ServiceNow 10-K on SEC EDGAR.