Filing Flows

Filing Flows › Sprinklr (CXM) › How it makes money

How Sprinklr (CXM) makes money

Sprinklr (CXM) made $214M of revenue in the second quarter fiscal 2027 (Q2 FY27), +0.8% from a year earlier. Subscription brought in $195M (91%); Professional services brought in $18.9M (9%). Of every dollar of revenue, 65¢ was left as gross profit, 5¢ was left as operating profit, 3¢ was left as net earnings.

Drawing the Sankey…

Sprinklr revenue by segment, Q2 FY27Sprinklr revenue by segment, Q2 FY27Subscription$195MProfessional services$18.9M
Sprinklr: revenue by line, Q4 FY25 to Q2 FY27Sprinklr: revenue by line, Q4 FY25 to Q2 FY27SubscriptionProfessional servicesSubscription: $195M latest$195MProfessional services: $18.9M latest$18.9MQ4 FY25Q1 FY26Q2 FY26Q3 FY26Q4 FY26Q1 FY27Q2 FY27
The mix barely moved between Q4 FY25 and Q2 FY27.
Sprinklr revenue by quarterSprinklr revenue by quarter$203MQ4 FY25$206MQ1 FY26$212MQ2 FY26$219MQ3 FY26$221MQ4 FY26$219MQ1 FY27$214MQ2 FY27
Sprinklr: where each dollar of revenue goesSprinklr: where each dollar of revenue goesCost of revenue35¢Gross profit65¢Operating expenses60¢Operating profit5¢Income tax3¢Net earnings3¢Operating cash flow9¢Free cash flow6¢

Revenue by segment, Q2 FY27

SegmentRevenueShareQ/QY/Y
Subscription$195M91.2%0%+3%
Professional services$18.9M8.8%-23%-20%

Where each dollar of revenue goes

LineQ2 FY27% of revenue
Revenue$214M100.0%
Cost of revenue$74.6M34.9%
Gross profit$139M65.1%
Operating expenses$129M60.5%
Operating profit$10.0M4.7%
Income tax$5.6M2.6%
Net earnings$7.1M3.3%
Operating cash flow$18.2M8.5%
Free cash flow$13.1M6.1%

Revenue, quarter by quarter

QuarterRevenueY/Y
Q2 FY27$214M+0.8%
Q1 FY27$219M+7%
Q4 FY26$221M+9%
Q3 FY26$219M+9%
Q2 FY26$212M+8%
Q1 FY26$206M+5%
Q4 FY25$203M+4%

From Sprinklr's 10-Q filed Sep 3, 2026 (on EDGAR).

Questions

How does Sprinklr make money?

Sprinklr (CXM) made $214M of revenue in the second quarter fiscal 2027 (Q2 FY27), +0.8% from a year earlier. Subscription brought in $195M (91%); Professional services brought in $18.9M (9%). Of every dollar of revenue, 65¢ was left as gross profit, 5¢ was left as operating profit, 3¢ was left as net earnings.

What is Sprinklr's biggest business?

Subscription: $195M in the second quarter fiscal 2027, 91% of revenue, +3% from a year earlier.

What is Sprinklr's profit margin?

Net earnings were $7.1M, 3.3% of revenue, in the second quarter fiscal 2027; the operating margin was 4.7%.

Open the interactive view →

Updated Nov 8, 2026. Read automatically from SEC filings and public data; errors are possible. Not investment advice.