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Egain (EGAN) Q1 FY27 earnings results (first quarter fiscal 2027)

8-K filed Nov 5, 2026

Egain (EGAN) reported revenue of $21.9M for the first quarter fiscal 2027 (Q1 FY27), -7% from a year earlier and -1% from the quarter before. Operating margin was 7.7%, net earnings $1.6M (7.1% of revenue).

Revenue$21.9M
Year over year-7%
Quarter over quarter-1%
Operating margin7.7%
Net earnings$1.6M

Egain, Q1 FY27: revenue $21.9M (-7% year over year), operating margin 7.7%, net earnings $1.6M. The chart follows the revenue to costs, profit and cash.

Q1 FY27AmountQ/QY/Y
Revenue$21.9M-1%-7%
Gross profit$15.9M+0.4%-10%
Operating profit$1.7M+57%-40%
Net earnings$1.6M+19%-45%

What changed

Revenue was $21.9M in Q1 FY27, down 7% year over year and down 1% from the previous quarter. SaaS was the largest line at 95% of revenue. SaaS lost $1.1M year over year (down 5%), 65% of the total change.

Gross margin was 72.8%, down 2.4 points from Q1 FY26. Operating profit was $1.7M, a 7.7% margin (down 4.3 points year over year). Operating expenses fell 4% while revenue fell 7%. The fastest-growing cost line was Sales & marketing (+18%). Net earnings were $1.6M, down 45% year over year. The effective tax rate was 35.9%. Non-operating items added $728K, 30% of pre-tax earnings, so the bottom line overstates operating performance.

Questions

What was Egain's revenue in the first quarter fiscal 2027?

Egain (EGAN) reported revenue of $21.9M for the first quarter fiscal 2027 (Q1 FY27), -7% from a year earlier and -1% from the quarter before.

Was Egain profitable in the first quarter fiscal 2027?

Operating profit was $1.7M (7.7% of revenue) and net earnings $1.6M.

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Source: Egain 8-K on SEC EDGAR.