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Egain (EGAN) earnings and revenue breakdown

Latest: Q1 FY27 · 8-K filed Nov 5, 2026

Q1 FY27 Revenue down 7% year over year to $21.9M · 7¢ of every $1 of revenue kept as net profit · operating margin 7.7%

Egain made $21.9M in Q1 FY27 (-7% Y/Y): SaaS $20.8M, Professional services $1.0M. Operating margin 7.7%, net earnings $1.6M. See where every dollar goes — costs, profit and cash — as a Sankey from the 8-K filed Nov 5, 2026 (preliminary, from the earnings release).

Revenue$21.9M
Year over year-7%
Operating margin7.7%
Net earnings$1.6M
Operating cash flow—

Drawing the Sankey…

Open the interactive Sankey → click any line for what the company wrote about it, compare Y/Y and Q/Q, export as PNG or PDF

What changed this quarter

Revenue was $21.9M in Q1 FY27, down 7% year over year and down 1% from the previous quarter. SaaS was the largest line at 95% of revenue. SaaS lost $1.1M year over year (down 5%), 65% of the total change.

Gross margin was 72.8%, down 2.4 points from Q1 FY26. Operating profit was $1.7M, a 7.7% margin (down 4.3 points year over year). Operating expenses fell 4% while revenue fell 7%. The fastest-growing cost line was Sales & marketing (+18%). Net earnings were $1.6M, down 45% year over year. The effective tax rate was 35.9%. Non-operating items added $728K, 30% of pre-tax earnings, so the bottom line overstates operating performance.

Quarterly history

Egain revenue by quarterEgain revenue by quarter$21.0MQ3 FY25$23.2MQ4 FY25$23.5MQ1 FY26$23.0MQ2 FY26$22.5MQ3 FY26$22.1MQ4 FY26$21.9MQ1 FY27
Egain net earnings by quarterEgain net earnings by quarter$66KQ3 FY25$30.9MQ4 FY25$2.8MQ1 FY26$2.3MQ2 FY26$2.4MQ3 FY26$1.3MQ4 FY26$1.6MQ1 FY27
QuarterFormFiledRevenueY/YOp. marginNet earningsOp. cash flow
Q1 FY278-KNov 5, 2026$21.9M-7%7.7%$1.6M—
Q4 FY2610-KSep 10, 2026$22.1M-5%4.9%$1.3M$2.4M
Q3 FY2610-QMay 14, 2026$22.5M+7%8.9%$2.4M−$1.8M
Q2 FY2610-QFeb 3, 2026$23.0M+3%8.9%$2.3M$10.1M
Q1 FY2610-QNov 12, 2025$23.5M+8%12.1%$2.8M$10.4M
Q4 FY2510-KSep 12, 2025$23.2M+3%14.0%$30.9M−$4.3M
Q3 FY2510-QMay 14, 2025$21.0M-6%0.1%$66K$2.2M

Charts

Egain: revenue growth, year over year and quarter over quarterEgain: revenue growth, year over year and quarter over quarterY/YQ/Q-6%Q3 FY25+3%+11%Q4 FY25+8%+1%Q1 FY26+3%-2%Q2 FY26+7%-2%Q3 FY26-5%-2%Q4 FY26-7%-1%Q1 FY27
Latest (Q1 FY27): Y/Y -7%, Q/Q -1%.
Egain: where the cash came from (+) and went (−), FY26Egain: where the cash came from (+) and went (−), FY26Operating cash flow$21.1MBuybacks−$11.5MCash drawn (+) / kept (−)−$10.4MShares issued$2.5MExchange rates−$1.9MOther financing$785KCapital spending−$617K
From the cash-flow statement as filed (SEC XBRL). Cash is fungible: the bars do not say which dollar paid for what.
Egain: profit against cash, quarter by quarterEgain: profit against cash, quarter by quarterNet incomeOperating cash flow$652K$954KQ1 FY25$671K$6.4MQ2 FY25$66K$2.2MQ3 FY25$30.9M−$4.3MQ4 FY25$2.8M$10.4MQ1 FY26$2.3M$10.1MQ2 FY26$2.4M−$1.8MQ3 FY26$1.3M$2.4MQ4 FY26
Latest (Q4 FY26): Net income $1.3M, Operating cash flow $2.4M.
Egain: diluted shares by fiscal yearEgain: diluted shares by fiscal year33MFY2132MFY2233MFY2331MFY2429MFY2528MFY26
-14.5% since FY21: buybacks shrank the count.
Egain in its industry: growth against margin (192 companies, SIC 7372)Egain in its industry: growth against margin (192 companies, SIC 7372)revenue growth, year over year →↑ operating marginmedian +12%median 0%MSFTORCLCRMADBEXYZINTUNOWSHOPCRWVSNPSPLTRADSKElectronic Arts Inc.TEAMSSNCCDNSRBLXTWLOSNOWTTWOCRWDGENDDOGHUBSVEEVDOCUOKTANETMDBNTNXPTCTYLDBXUDTPAYCMBLYESTCPCTYZETARBRKACIWBSYGWREPATHPCORTDCOCTVFIGKVYOCOURBILLBOXCVLTDUOLSAILGTMMANHLIMEAPPFCCCYOUTTANBLKBSGTLBALRMTENBWKPRGSFRSHAPPNBANDNAVNBRZEQTWONTSKASANCXMVERXRPDSPSCBLFSLYVRNSQLYSFROGMQBBINTANCNOEVCMNABLVIAALKTAVPTSPTPDGDYNXPERAMPLDDDSKILCERTCCSICMRCMKTWHUCKCRNCPDFSWEAVSOUNINSEXZODHIIIVLiveperson IncAIMRDNMYPSUPLDKLTRBLZELAWDRTTFBBAIMAPSCCLDEXFYRDVTSSTINTWKRCATSNALFDCTSVCOMCHXAEYEZDGEADBTWFCFAISPDUOTIDNPDYNQUBTZSPCROCFATNAWRESMSIINLXBLINMSGMGEGSEGGMYSZCXAIGXAIPARAAITXBKYICYABAPCXSPAIDSNYEXYNIDAIATDSIVDAVPRBSKKYUMEWAIFFAUIDGlobal Arena Holding, Inc.ATHRVIDAQXLLIVGUPYYFNGRSVMBTransparentBusiness, Inc.SWMRAMSTTransit Pro Tech Inc.PXLWDNKCDPLSGYGYEGAN (-7%, 8%)
Services-Prepackaged Software; dot size is quarterly revenue; dashed lines are the industry's medians.

Interactive views

The same charts as the app — open one to draw it.

💵Where each $1 goesinteractive

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🌏Named in Asian annual reportsinteractive

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🔄Rotation against the market and its industry (RRG)interactive

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🔍Earnings qualityinteractive

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⚖️Fair value by methodinteractive

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🔭Outlook & guidanceinteractive

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📈Investments: gains and what it boughtinteractive

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🏭Its industry’s money flow (input-output)interactive

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About Egain

eGain powers AI-driven knowledge management for the enterprise. We sell our SaaS platform to enterprises that want to deliver trusted, consumable answers to customers, employees, and AI agents — aiming to reduce cost and improve outcomes across every knowledge-intensive workflow. Our platform centralizes enterprise knowledge and puts it to work across customer service, employee support, and AI-powered automation. We are headquartered in Sunnyvale, California, USA. We also operate in the United Kingdom and India.

In its own words, from its 10-Q, filed May 14, 2026.

Egain against its Services-Prepackaged Software peers

The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: -7% against the peers' median +14%. Operating margin: 7.7% against the peers' median 15.2%.

CompanyQuarterRevenueY/YOp. margin
EGAN EgainQ1 FY27$21.9M-7%7.7%
MSFT MicrosoftQ1 FY27$92.3B+19%49.8%
ORCL OracleQ1 FY27$19.3B+30%34.8%
CRM SalesforceQ2 FY27$11.3B+11%20.5%
ADBE AdobeQ3 FY26$6.8B+13%34.8%
XYZ BlockQ3 2026$6.7B+10%6.4%
INTU IntuitQ4 FY26$4.4B+14%10.9%
NOW ServiceNowQ3 2026$4.1B+20%9.4%
SHOP ShopifyQ3 2026$3.7B+32%15.2%

Source: Egain 8-K on SEC EDGAR · CIK 1066194 · Services-Prepackaged Software

Guidance and outlook

Egain Revenue: guidance against what was reportedEgain Revenue: guidance against what was reportedguided rangereported (above / within / below)Q4 FY26$22.1MQ1 FY27
Met or beat 1 of 1 guided periods. Grey: the last range guided before the figures came out; dot: the reported figure.
Egain GAAP net income: guidance against what was reportedEgain GAAP net income: guidance against what was reportedguided rangereported (above / within / below)Q4 FY26$1.3MQ2 FY27
Met or beat 1 of 1 guided periods. Grey: the last range guided before the figures came out; dot: the reported figure.

13F: who owns EGAN and who is buying

Largest holders of EGAN (13F)Largest holders of EGAN (13F)Oaktop Capital Management II, L.P.$16.8MVanguard Group$15.9MBlackRock$8.0MAcadian Asset Management LLC$6.9MVanguard Capital Management LLC$5.1MRenaissance Technologies LLC$4.8MDimensional Fund Advisors LP$4.3MVanguard Portfolio Management LLC$3.7MArrowstreet Capital, Limited Part…$3.5MGeode Capital Management, LLC$2.9M
Funds' net buying of EGAN by quarter (13F)Funds' net buying of EGAN by quarter (13F)−$208K2024-09−$452K2024-12−$3.3M2025-03−$2.0M2025-06−$5.7M2025-09$4.9M2025-12−$1.8M2026-03−$2.4M2026-06
Value of shares 13F filers added minus the value they sold, each quarter (quarters with most filings in).

More on EGAN

History

Every quarter: Q1 FY27 results · Q4 FY26 results · Q3 FY26 results · Q2 FY26 results · Q1 FY26 results · Q4 FY25 results · Q3 FY25 results

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中文版：Egain（EGAN）财报

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