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Egain (EGAN) Q3 FY25 earnings results (third quarter fiscal 2025)

10-Q filed May 14, 2025

Egain (EGAN) reported revenue of $21.0M for the third quarter fiscal 2025 (Q3 FY25), -6% from a year earlier and -6% from the quarter before. Operating margin was 0.1%, net earnings $66K (0.3% of revenue).

Revenue$21.0M
Year over year-6%
Quarter over quarter-6%
Operating margin0.1%
Net earnings$66K

Egain, Q3 FY25: revenue $21.0M (-6% year over year), operating margin 0.1%, net earnings $66K, operating cash flow $2.2M. The chart follows the revenue to costs, profit and cash.

Q3 FY25AmountQ/QY/Y
Revenue$21.0M-6%-6%
Gross profit$14.3M-9%-8%
Operating profit$27K-96%-97%
Net earnings$66K-90%-96%
Operating cash flow$2.2M-66%+26%
Free cash flow$2.1M-66%+21%

What changed

Revenue was $21.0M in Q3 FY25, down 6% year over year and down 6% from the previous quarter. SaaS was the largest line at 93% of revenue. SaaS lost $761K year over year (down 4%), 57% of the total change.

Gross margin was 68.0%, down 1.3 points from a year earlier. Operating profit was $27K, a 0.1% margin (down 4.1 points year over year). Operating expenses fell 2% while revenue fell 6%. The fastest-growing cost line was Research & development (+13%). Net earnings were $66K, down 96% year over year. The effective tax rate was 79.4%. Non-operating items added $293K, 92% of pre-tax earnings, so the bottom line overstates operating performance.

Operating cash flow was $2.2M (up 26% year over year), 3348% of net earnings. Non-cash charges added back $699K of share-based compensation. Working capital and other items added $1.4M. Capital expenditures of $104K left free cash flow of $2.1M.

Questions

What was Egain's revenue in the third quarter fiscal 2025?

Egain (EGAN) reported revenue of $21.0M for the third quarter fiscal 2025 (Q3 FY25), -6% from a year earlier and -6% from the quarter before.

Was Egain profitable in the third quarter fiscal 2025?

Operating profit was $27K (0.1% of revenue) and net earnings $66K.

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Source: Egain 10-Q on SEC EDGAR.