Filing Flows › Egain (EGAN) › How it makes money
How Egain (EGAN) makes money
Egain (EGAN) made $21.9M of revenue in the first quarter fiscal 2027 (Q1 FY27), -7% from a year earlier. SaaS brought in $20.8M (95%); Professional services brought in $1.0M (5%). Of every dollar of revenue, 73¢ was left as gross profit, 8¢ was left as operating profit, 7¢ was left as net earnings.
Drawing the Sankey…
Revenue by segment, Q1 FY27
| Segment | Revenue | Share | Q/Q | Y/Y |
|---|---|---|---|---|
| SaaS | $20.8M | 95.3% | — | -5% |
| Professional services | $1.0M | 4.7% | — | -36% |
Where each dollar of revenue goes
| Line | Q1 FY27 | % of revenue |
|---|---|---|
| Revenue | $21.9M | 100.0% |
| Cost of revenue | $5.9M | 27.2% |
| Gross profit | $15.9M | 72.8% |
| Operating expenses | $14.2M | 65.1% |
| Operating profit | $1.7M | 7.7% |
| Income tax | $870K | 4.0% |
| Net earnings | $1.6M | 7.1% |
Revenue, quarter by quarter
| Quarter | Revenue | Y/Y |
|---|---|---|
| Q1 FY27 | $21.9M | -7% |
| Q4 FY26 | $22.1M | -5% |
| Q3 FY26 | $22.5M | +7% |
| Q2 FY26 | $23.0M | +3% |
| Q1 FY26 | $23.5M | +8% |
| Q4 FY25 | $23.2M | +3% |
| Q3 FY25 | $21.0M | -6% |
From Egain's 8-K filed Nov 5, 2026 (on EDGAR).
Questions
How does Egain make money?
Egain (EGAN) made $21.9M of revenue in the first quarter fiscal 2027 (Q1 FY27), -7% from a year earlier. SaaS brought in $20.8M (95%); Professional services brought in $1.0M (5%). Of every dollar of revenue, 73¢ was left as gross profit, 8¢ was left as operating profit, 7¢ was left as net earnings.
What is Egain's biggest business?
SaaS: $20.8M in the first quarter fiscal 2027, 95% of revenue, -5% from a year earlier.
What is Egain's profit margin?
Net earnings were $1.6M, 7.1% of revenue, in the first quarter fiscal 2027; the operating margin was 7.7%.
Updated Nov 8, 2026. Read automatically from SEC filings and public data; errors are possible. Not investment advice.