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Freshworks (FRSH) Q1 2026 earnings results (first quarter 2026)

10-Q filed May 5, 2026

Freshworks (FRSH) reported revenue of $229M for the first quarter 2026 (Q1 2026), +16% from a year earlier and +3% from the quarter before. Operating margin was -3.5%, net loss $4.8M (2.1% of revenue).

Revenue$229M
Year over year+16%
Quarter over quarter+3%
Operating margin-3.5%
Net earnings−$4.8M

Freshworks, Q1 2026: revenue $229M (+16% year over year), operating margin -3.5%, net loss $4.8M, operating cash flow $62.4M. The chart follows the revenue to costs, profit and cash.

Q1 2026AmountQ/QY/Y
Revenue$229M+3%+16%
Operating profit−$8.1M-120%—
Net earnings−$4.8M-103%—
Operating cash flow$62.4M+0.1%+8%
Free cash flow$55.8M——

What changed

Revenue was $228.6M in Q1 2026, up 16% year over year and up 3% from the previous quarter. Subscription services, software licenses and maintenance was the largest line at 99% of revenue. Subscription services, software licenses and maintenance added $32.3M year over year (up 17%), 100% of the total change.

Gross margin was 84.8%, up 0.1 points from Q1 2025. Operating costs exceeded revenue by $8.1M, an operating margin of -3.5%. Operating expenses grew 14% against revenue growth of 16%. The fastest-growing cost line was Sales & marketing (+26%). The quarter ended with a net loss of $4.8M, after a profit of $191.4M the previous quarter. Non-operating items added $1.4M, -21% of pre-tax earnings, so the bottom line overstates operating performance.

Operating cash flow was $62.4M (up 8% year over year). Non-cash charges added back $7.9M of depreciation and amortization and $43.9M of share-based compensation. Working capital and other items added $15.4M. After purchases of property and equipment, net ($3.2M) and capitalized internal-use software ($3.4M), adjusted free cash flow as the company reports it was $55.8M.

Questions

What was Freshworks' revenue in the first quarter 2026?

Freshworks (FRSH) reported revenue of $229M for the first quarter 2026 (Q1 2026), +16% from a year earlier and +3% from the quarter before.

Was Freshworks profitable in the first quarter 2026?

Operating loss was $8.1M (-3.5% of revenue) and net loss $4.8M.

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Source: Freshworks 10-Q on SEC EDGAR.