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Freshworks (FRSH) earnings and revenue breakdown
Latest: Q3 2026 · 10-Q filed Nov 3, 2026 · Freshworks (FRSH) Q3 2026 earnings results →
Q3 2026 Revenue up 14% year over year to $245M · 7¢ of every $1 of revenue kept as net profit · operating margin 11.5%
Freshworks made $245M in Q3 2026 (+14% Y/Y): Subscription services, software licenses and maintenance $243M, Professional services $2.7M. Operating margin 11.5%, net earnings $18.3M. See where every dollar goes — costs, profit and cash — as a Sankey from the 10-Q filed Nov 3, 2026.
Drawing the Sankey…
Open the interactive Sankey → click any line for what the company wrote about it, compare Y/Y and Q/Q, export as PNG or PDF
What changed this quarter
Revenue was $245.4M in Q3 2026, up 14% year over year and up 3% from the previous quarter. Subscription services, software licenses and maintenance was the largest line at 99% of revenue. Subscription services, software licenses and maintenance added $29.7M year over year (up 14%), 98% of the total change.
Gross margin was 85.3%, up 0.7 points from Q3 2025. Operating profit was $28.2M, a 11.5% margin (up 15.0 points year over year). Operating expenses fell 4% while revenue rose 14%. Net earnings were $18.3M. The effective tax rate was 43.8%.
Operating cash flow was $77.7M (up 22% year over year), 425% of net earnings. Non-cash charges added back $8.9M of depreciation and amortization and $38.8M of share-based compensation. Working capital and other items added $11.7M. After purchases of property and equipment, net ($1.7M) and capitalized internal-use software ($2.1M), adjusted free cash flow as the company reports it was $73.9M.
Quarterly history
| Quarter | Form | Filed | Revenue | Y/Y | Op. margin | Net earnings | Op. cash flow |
|---|---|---|---|---|---|---|---|
| Q3 2026 | 10-Q | Nov 3, 2026 | $245M | +14% | 11.5% | $18.3M | $77.7M |
| Q2 2026 | 10-Q | Aug 4, 2026 | $237M | +16% | 2.6% | $3.2M | $58.5M |
| Q1 2026 | 10-Q | May 5, 2026 | $229M | +16% | -3.5% | −$4.8M | $62.4M |
| Q4 2025 | 10-K | Feb 26, 2026 | $223M | +14% | 17.8% | $191M | $62.3M |
| Q3 2025 | 10-Q | Nov 5, 2025 | $215M | +15% | -3.5% | −$4.7M | $63.5M |
| Q2 2025 | 10-Q | Jul 29, 2025 | $205M | +18% | -4.2% | −$1.7M | $58.6M |
| Q1 2025 | 10-Q | Apr 29, 2025 | $196M | +19% | -5.3% | −$1.3M | $58.0M |
Charts
Interactive views
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💵Where each $1 goesinteractive
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🌏Named in Asian annual reportsinteractive
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🔄Rotation against the market and its industry (RRG)interactive
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🔍Earnings qualityinteractive
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⚖️Fair value by methodinteractive
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🔭Outlook & guidanceinteractive
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📈Investments: gains and what it boughtinteractive
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🏭Its industry’s money flow (input-output)interactive
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Customers and suppliers named in filings
Buys from
- AAPL · Stated in 10-K (named, share not stated) · source
- GOOGL · Stated in 10-K (named, share not stated) · source
About Freshworks
We provide people-first AI service software that organizations use to deliver exceptional employee and customer experiences. Our employee experience (EX) products include Freshservice, Freshservice for Business Teams, Device42 and FireHydrant. Our customer experience (CX) products include our Freshdesk suite of products. Our AI offerings, which include Freddy AI Agents, Freddy AI Copilot and Freddy AI Insights, further enhance the employee and customer experience and are designed to boost productivity. Currently, nearly 75,000 companies use Freshworks' uncomplicated solutions to increase employee efficiency and customer loyalty.
In its own words, from its 10-K, filed Feb 26, 2026.
Freshworks against its Services-Prepackaged Software peers
The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: +14% against the peers' median +14%. Operating margin: 11.5% against the peers' median 15.2%.
| Company | Quarter | Revenue | Y/Y | Op. margin |
|---|---|---|---|---|
| FRSH Freshworks | Q3 2026 | $245M | +14% | 11.5% |
| MSFT Microsoft | Q1 FY27 | $92.3B | +19% | 49.8% |
| ORCL Oracle | Q1 FY27 | $19.3B | +30% | 34.8% |
| CRM Salesforce | Q2 FY27 | $11.3B | +11% | 20.5% |
| ADBE Adobe | Q3 FY26 | $6.8B | +13% | 34.8% |
| XYZ Block | Q3 2026 | $6.7B | +10% | 6.4% |
| INTU Intuit | Q4 FY26 | $4.4B | +14% | 10.9% |
| NOW ServiceNow | Q3 2026 | $4.1B | +20% | 9.4% |
| SHOP Shopify | Q3 2026 | $3.7B | +32% | 15.2% |
Source: Freshworks 10-Q on SEC EDGAR · CIK 1544522 · Services-Prepackaged Software
Guidance and outlook
13F: who owns FRSH and who is buying
More on FRSH
History
Every quarter: Q3 2026 results · Q2 2026 results · Q1 2026 results · Q4 2025 results · Q3 2025 results · Q2 2025 results · Q1 2025 results
- Freshworks guidance history: guided vs reported
- Freshworks gross margin by quarter
- Freshworks operating margin by quarter
- Freshworks net income by quarter
- Freshworks free cash flow by quarter
- Freshworks R&D spending by quarter
- Freshworks capital expenditures by quarter
- Freshworks Subscription services, software licenses and maintenance revenue by quarter
- Freshworks Professional services revenue by quarter