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Freshworks (FRSH) Q3 2025 earnings results (third quarter 2025)

10-Q filed Nov 5, 2025

Freshworks (FRSH) reported revenue of $215M for the third quarter 2025 (Q3 2025), +15% from a year earlier and +5% from the quarter before. Operating margin was -3.5%, net loss $4.7M (2.2% of revenue).

Revenue$215M
Year over year+15%
Quarter over quarter+5%
Operating margin-3.5%
Net earnings−$4.7M

Freshworks, Q3 2025: revenue $215M (+15% year over year), operating margin -3.5%, net loss $4.7M, operating cash flow $63.5M. The chart follows the revenue to costs, profit and cash.

Q3 2025AmountQ/QY/Y
Revenue$215M+5%+15%
Operating profit−$7.5M——
Net earnings−$4.7M——
Operating cash flow$63.5M+8%+50%
Free cash flow$57.2M—+43%

What changed

Revenue was $215.1M in Q3 2025, up 15% year over year and up 5% from the previous quarter. Subscription services, software licenses and maintenance was the largest line at 99% of revenue. Subscription services, software licenses and maintenance added $28.6M year over year (up 15%), 100% of the total change. Professional services declined 1%.

Gross margin was 84.7%, up 0.7 points from a year earlier. Operating costs exceeded revenue by $7.5M, an operating margin of -3.5%. Operating expenses fell 3% while revenue rose 15%. The quarter ended with a net loss of $4.7M, wider than the previous quarter's $1.7M loss. Non-operating items added $7.4M, -14240% of pre-tax earnings, so the bottom line overstates operating performance.

Operating cash flow was $63.5M (up 50% year over year). Non-cash charges added back $6.6M of depreciation and amortization and $48.5M of share-based compensation. Working capital and other items added $13.0M. After capitalized internal-use software ($4.5M) and purchases of property and equipment ($1.8M), adjusted free cash flow as the company reports it was $57.2M.

Questions

What was Freshworks' revenue in the third quarter 2025?

Freshworks (FRSH) reported revenue of $215M for the third quarter 2025 (Q3 2025), +15% from a year earlier and +5% from the quarter before.

Was Freshworks profitable in the third quarter 2025?

Operating loss was $7.5M (-3.5% of revenue) and net loss $4.7M.

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Source: Freshworks 10-Q on SEC EDGAR.