Filing Flows › CarMax (KMX) › Recalls, complaints & regulation
CarMax (KMX): consumer complaints and EPA violations
CarMax (KMX) beyond its filings: 1,008 consumer complaints to the CFPB in 12 months (+6%); 1 EPA-regulated facility in violation, $1K in penalties over five years.
EPA facilities in violation
| Facility (as registered) | City | Status | Penalties |
|---|---|---|---|
| CARMAX RICHLAND | Richland, WA | Significant Violation | — |
Facilities in the EPA's ECHO register whose registered name matches the company's; a facility can belong to another business of the same name.
CarMax's latest quarter
CarMax, Q2 FY27: revenue $7.9B (+20% year over year), operating margin 2.8%, net earnings $165M, operating cash flow $883M. The chart follows the revenue to costs, profit and cash.
Questions
How many complaints does CarMax get?
1,008 complaints to the Consumer Financial Protection Bureau in the last 12 months, +6% on the year before.
Has CarMax been fined by the EPA?
The 229 EPA-regulated facilities on file under its name drew $1K in penalties over five years; 1 is in violation now.
Updated Nov 8, 2026. Read automatically from SEC filings and public data; errors are possible. Not investment advice.