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Ttec Holdings (TTEC) Q1 2025 earnings results (first quarter 2025)

10-Q filed May 8, 2025

Ttec Holdings (TTEC) reported revenue of $534M for the first quarter 2025 (Q1 2025), -7% from a year earlier and -6% from the quarter before. Operating margin was 4.5%, net earnings $1.4M (0.3% of revenue).

Revenue$534M
Year over year-7%
Quarter over quarter-6%
Operating margin4.5%
Net earnings$1.4M

Ttec Holdings, Q1 2025: revenue $534M (-7% year over year), operating margin 4.5%, net earnings $1.4M, operating cash flow $21.6M. The chart follows the revenue to costs, profit and cash.

Q1 2025AmountQ/QY/Y
Revenue$534M-6%-7%
Operating profit$24.2M+58%+7%
Net earnings$1.4M-31%—
Operating cash flow$21.6M——
Free cash flow$16.2M——

What changed

Revenue was $534.2M in Q1 2025, down 7% year over year and down 6% from the previous quarter. TTEC Engage was the largest line at 80% of revenue. TTEC Engage lost $38.4M year over year (down 8%), 91% of the total change.

Operating profit was $24.2M, a 4.5% margin (up 0.6 points year over year). Total costs fell 8% while revenue fell 7%. Net earnings were $1.4M. The effective tax rate was 74.2%.

Operating cash flow was $21.6M, 665% of net income including minority interests. Non-cash charges added back $22.7M of depreciation and amortization and $3.2M of share-based compensation. Working capital and other items used $7.6M. After total Cash Capital Expenditures ($5.4M), free cash flow as the company reports it was $16.2M.

Questions

What was Ttec Holdings' revenue in the first quarter 2025?

Ttec Holdings (TTEC) reported revenue of $534M for the first quarter 2025 (Q1 2025), -7% from a year earlier and -6% from the quarter before.

Was Ttec Holdings profitable in the first quarter 2025?

Operating profit was $24.2M (4.5% of revenue) and net earnings $1.4M.

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Source: Ttec Holdings 10-Q on SEC EDGAR.