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Ttec Holdings (TTEC) Q4 2024 earnings results (fourth quarter 2024)

10-K filed Feb 27, 2025

Ttec Holdings (TTEC) reported revenue of $567M for the fourth quarter 2024 (Q4 2024), -9% from a year earlier and +7% from the quarter before. Operating margin was 2.7%, net earnings $2.0M (0.4% of revenue).

Revenue$567M
Year over year-9%
Quarter over quarter+7%
Operating margin2.7%
Net earnings$2.0M

Ttec Holdings, Q4 2024: revenue $567M (-9% year over year), operating margin 2.7%, net earnings $2.0M, operating cash flow −$1.1M. The chart follows the revenue to costs, profit and cash.

Q4 2024AmountQ/QY/Y
Revenue$567M+7%-9%
Operating profit$15.3M+19%-10%
Net earnings$2.0M——
Operating cash flow−$1.1M——

What changed

Revenue was $567.4M in Q4 2024, down 9% year over year and up 7% from the previous quarter. TTEC Engage was the largest line at 80% of revenue.

Operating profit was $15.3M, a 2.7% margin (unchanged year over year). Total costs fell 9% while revenue fell 9%. Net earnings were $2.0M. The effective tax rate was 64.1%.

Operating cash flow was −$1.1M. Non-cash charges added back $23.7M of depreciation and amortization and $3.4M of share-based compensation. Working capital and other items used $32.8M. Capital expenditures of $8.7M exceeded it, leaving free cash flow of −$9.8M.

Questions

What was Ttec Holdings' revenue in the fourth quarter 2024?

Ttec Holdings (TTEC) reported revenue of $567M for the fourth quarter 2024 (Q4 2024), -9% from a year earlier and +7% from the quarter before.

Was Ttec Holdings profitable in the fourth quarter 2024?

Operating profit was $15.3M (2.7% of revenue) and net earnings $2.0M.

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Source: Ttec Holdings 10-K on SEC EDGAR.