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Ttec Holdings (TTEC) earnings and revenue breakdown
Latest: Q2 2026 · 10-Q filed Aug 10, 2026 · Ttec Holdings (TTEC) Q2 2026 earnings results →
Q2 2026 Revenue down 11% year over year to $455M · 3¢ of every $1 of revenue lost · operating margin 2.4%
Ttec Holdings made $455M in Q2 2026 (-11% Y/Y): TTEC Engage $351M, TTEC Digital $104M. Operating margin 2.4%, net loss $13.0M. See where every dollar goes — costs, profit and cash — as a Sankey from the 10-Q filed Aug 10, 2026.
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What changed this quarter
Revenue was $455.5M in Q2 2026, down 11% year over year and down 8% from the previous quarter. TTEC Engage was the largest line at 77% of revenue. TTEC Engage lost $48.4M year over year (down 12%), 83% of the total change.
Operating profit was $11.0M, a 2.4% margin (down 1.3 points year over year). Total costs fell 10% while revenue fell 11%. The quarter ended with a net loss of $13.0M, wider than the previous quarter's $5.2M loss. Net interest and other expense of $15.4M was the main reason.
Operating cash flow was $51.3M (down 45% year over year). Non-cash charges added back $21.1M of depreciation and amortization and $2.3M of share-based compensation. Working capital and other items added $41.0M. After total Cash Capital Expenditures ($12.6M), free cash flow as the company reports it was $38.7M.
Quarterly history
| Quarter | Form | Filed | Revenue | Y/Y | Op. margin | Net earnings | Op. cash flow |
|---|---|---|---|---|---|---|---|
| Q2 2026 | 10-Q | Aug 10, 2026 | $455M | -11% | 2.4% | −$13.0M | $51.3M |
| Q1 2026 | 10-Q | May 7, 2026 | $496M | -7% | 3.7% | −$5.2M | $27.5M |
| Q4 2025 | 10-K | Feb 26, 2026 | $570M | +0.4% | -30.3% | −$171M | $2.6M |
| Q3 2025 | 10-Q | Nov 6, 2025 | $519M | -2% | 2.4% | −$11.1M | $4.2M |
| Q2 2025 | 10-Q | Aug 7, 2025 | $514M | -4% | 3.7% | −$6.7M | $92.7M |
| Q1 2025 | 10-Q | May 8, 2025 | $534M | -7% | 4.5% | $1.4M | $21.6M |
| Q4 2024 | 10-K | Feb 27, 2025 | $567M | -9% | 2.7% | $2.0M | −$1.1M |
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About Ttec Holdings
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The company's TTEC Engage business delivers AI-enabled customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe.
In its own words, from its 8-K, filed Aug 10, 2026.
Ttec Holdings against its Services-Help Supply Services peers
The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: -11% against the peers' median +2%. Operating margin: 2.4% against the peers' median 2.4%.
| Company | Quarter | Revenue | Y/Y | Op. margin |
|---|---|---|---|---|
| TTEC Ttec Holdings | Q2 2026 | $455M | -11% | 2.4% |
| MAN ManpowerGroup | Q3 2026 | $4.8B | +4% | 1.7% |
| NSP Insperity | Q3 2026 | $1.7B | +2% | -0.1% |
| RHI Robert Half | Q3 2026 | $1.4B | +0.4% | 5.5% |
| EFOR Everforth | Q3 2026 | $1.0B | +2% | 5.5% |
| KELYA Kelly Services | Q3 2026 | $927M | -0.8% | 0.1% |
| AMN AMN Healthcare Services | Q3 2026 | $717M | +13% | 7.0% |
| TBI TrueBlue | Q3 2026 | $521M | +21% | 2.3% |
| KFRC Kforce | Q3 2026 | $358M | +8% | 6.3% |
Source: Ttec Holdings 10-Q on SEC EDGAR · CIK 1013880 · Services-Help Supply Services
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More on TTEC
History
Every quarter: Q2 2026 results · Q1 2026 results · Q4 2025 results · Q3 2025 results · Q2 2025 results · Q1 2025 results · Q4 2024 results