Filing Flows › Technology › Liveperson
Liveperson earnings and revenue breakdown
Latest: Q2 2026 · 10-Q filed Aug 7, 2026
Q2 2026 Revenue down 12% year over year to $52.5M · 138¢ of every $1 of revenue lost · operating margin -129.0%
Liveperson made $52.5M in Q2 2026 (-12% Y/Y): Hosted Services - Business $45.6M, Professional Services $6.9M. Operating margin -129.0%, net loss $72.6M. See where every dollar goes — costs, profit and cash — as a Sankey from the 10-Q filed Aug 7, 2026.
Drawing the Sankey…
Open the interactive Sankey → click any line for what the company wrote about it, compare Y/Y and Q/Q, export as PNG or PDF
What changed this quarter
Revenue was $52.5M in Q2 2026, down 12% year over year and down 8% from the previous quarter. Hosted Services - Business was the largest line at 87% of revenue. Hosted Services - Business lost $4.7M year over year (down 9%), 66% of the total change.
Operating costs exceeded revenue by $67.7M, an operating margin of -129.0%. Total costs grew 82% against a revenue fall of 12%. The fastest-growing cost line was Other operating costs (+791%). The quarter ended with a net loss of $72.6M, wider than the previous quarter's $8.8M loss.
Operating cash flow was $1.2M. Non-cash charges added back $5.2M of depreciation and amortization and $2.3M of share-based compensation. Working capital and other items added $66.3M. Capital expenditures of $2.5M exceeded it, leaving free cash flow of −$1.3M.
Quarterly history
| Quarter | Form | Filed | Revenue | Y/Y | Op. margin | Net earnings | Op. cash flow |
|---|---|---|---|---|---|---|---|
| Q2 2026 | 10-Q | Aug 7, 2026 | $52.5M | -12% | -129.0% | −$72.6M | $1.2M |
| Q1 2026 | 10-Q | May 8, 2026 | $57.0M | -12% | -3.1% | −$8.8M | $9.5M |
| Q4 2025 | 10-K | Mar 16, 2026 | $59.3M | -19% | -68.7% | −$46.1M | −$9.7M |
| Q3 2025 | 10-Q | Nov 13, 2025 | $60.2M | -19% | -24.2% | $8.7M | −$6.0M |
| Q2 2025 | 10-Q | Aug 13, 2025 | $59.6M | -25% | -10.8% | −$15.7M | −$11.7M |
| Q1 2025 | 10-Q | May 8, 2025 | $64.7M | -24% | -26.2% | −$14.1M | −$3.1M |
| Q4 2024 | 10-K | Mar 14, 2025 | $73.2M | -23% | -138.0% | −$112M | −$3.1M |
Charts
Interactive views
The same charts as the app — open one to draw it.
💵Where each $1 goesinteractive
Loading the interactive chart…
🌏Named in Asian annual reportsinteractive
Loading the interactive chart…
🏭Its industry’s money flow (input-output)interactive
Loading the interactive chart…
About Liveperson
LivePerson, Inc. (“LivePerson”, the “Company”, “we”, “our” or “us”) is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power nearly one billion conversational interactions each month. These digital and artificial intelligence (“AI”)-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers’ existing investments in Generative AI and Large Language Models (“LLMs”) are fully compatible with LivePerson’s enterprise-class digital customer conversation platform (the “LivePerson Platform”).
In its own words, from its 10-K, filed Mar 16, 2026.
Liveperson against its Services-Prepackaged Software peers
The largest companies of the same SEC industry, each at its latest quarter. Revenue growth: -12% against the peers' median +14%. Operating margin: -129.0% against the peers' median 15.2%.
| Company | Quarter | Revenue | Y/Y | Op. margin |
|---|---|---|---|---|
| Liveperson | Q2 2026 | $52.5M | -12% | -129.0% |
| MSFT Microsoft | Q1 FY27 | $92.3B | +19% | 49.8% |
| ORCL Oracle | Q1 FY27 | $19.3B | +30% | 34.8% |
| CRM Salesforce | Q2 FY27 | $11.3B | +11% | 20.5% |
| ADBE Adobe | Q3 FY26 | $6.8B | +13% | 34.8% |
| XYZ Block | Q3 2026 | $6.7B | +10% | 6.4% |
| INTU Intuit | Q4 FY26 | $4.4B | +14% | 10.9% |
| NOW ServiceNow | Q3 2026 | $4.1B | +20% | 9.4% |
| SHOP Shopify | Q3 2026 | $3.7B | +32% | 15.2% |
Source: Liveperson 10-Q on SEC EDGAR · CIK 1102993 · Services-Prepackaged Software